Svasystem integrates SMS from iP.1 for critical alarm communication
Svasystem shares alarm events, system status and snapshots with operations staff through an integration with iP.1 SMS Gateway.
From the very beginning, iP.1 has responded quickly, kept its promises and truly done everything possible to make us feel secure as a customer. If iP.1 has the technical solution you are looking for, we strongly recommend working with them!
— Tomas Rick, Product Manager at Svasystem
Since 2010, Svasystem has developed and delivered an open, vendor-independent software platform for visualising, monitoring and controlling security systems. The platform is used for burglar alarms, access control systems, fire alarms, video surveillance and automation, among other applications.
The company’s customers include organisations in the defence industry, correctional services, healthcare, shopping centres and energy companies — environments with stringent requirements for operational reliability, rapid response and efficient information sharing.
The challenge: communicating critical information quickly
As its user base and work in security-critical environments grew, so did the need to communicate alarm events and system status quickly. The information must reach external recipients even when they are not in front of the system platform.
We were looking for a service that could send snapshots from the system to external recipients. It was about being able to share critical information quickly and directly with operations staff, security guards and others responsible.
— Tomas Rick
The solution: SMS integration from iP.1
Svasystem integrated its platform with iP.1 SMS Gateway. The system can now send immediate alarm notifications by SMS, with clear information in plain text and links to snapshots. The function is used primarily for fire alarms, where every second can make a difference.
This means that the right people receive verified information within seconds — where an alarm has been triggered and what it concerns. It saves valuable time, property and, in some cases, lives.
The result: reliable real-time communication
The integration gives operations staff, security guards and others responsible a rapid basis for assessing an incident. Svasystem particularly highlights iP.1’s responsiveness, technical expertise and commitment throughout the collaboration.
Would you like to connect SMS to your own system? Learn more about the iP.1 SMS API.