iP.1 develops a customised tool for Swedish Police employee dialogue

Employee dialogues help the Swedish Police support staff in their professional roles and develop the organisation. In addition to individual conversations, the organisation uses employee surveys to create a broader overview of the situation.

Employee surveys twice a year

This is done in part through employee surveys that are sent out twice a year. We use them to create a broad overview of the situation, which in turn provides a basis for continued development.

— Oscar Svantesson, community police officer in Skövde, Skaraborg police district

iP.1 helps create, send and compile the surveys. A development project, which also involved the University of Skövde, investigated an ongoing survey sent out twice a month.

Focus on response rates and useful results

A simple interface, clear questions and a limited number of steps make the survey easier to answer. SMS as a channel helps lower the barrier for recipients, while reporting needs to make the results accessible to both management and employees.

I find iP.1 to be a very good partner in this project. We have a good dialogue, and their extensive experience helps us design interfaces and phrase questions in a way that gives us a good response rate as well as high-quality reports as output. It is an incredibly exciting collaboration in which we have a constructive discussion about how the responses should be broken down into reports so that they are easily accessible to both management and employees. Not least, it is important to obtain good evidence on which to base further action.

— Oscar Svantesson